Privacy Policy

Information We Collect
 

We collect various types of information when you interact with our website. This includes details you provide directly, such as your name, email address, and any other data you enter into our feedback forms or elsewhere on the website. Additionally, we gather technical information like your IP address, device details, browsing activity, and purchase history. In some cases, we may collect feedback, product reviews, recommendations, and payment details, including your credit card information.
 

How We Collect Your Information

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We ask for certain personal details, such as your name, email, and billing information, when you make a transaction or engage with our site. The data we collect is used only for the reasons specified in this policy.

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Why We Collect Your Information
 

The information we collect serves several purposes, including:

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• To send updates and notices based on your preferences;

• To ensure compliance with applicable laws and regulations.

• To provide and maintain our services;

• To compile statistical insights and anonymous data to help improve our services;

• To offer customer support and resolve technical issues;
   

Communication with Visitors
 

We may contact you regarding your email subscription, purchase or to address specific issues, such as troubleshooting or customer feedback requests. Communication may also include important updates, company news, or information about changes to our terms or policies. We will reach you by email if necessary.

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Use of Cookies and Tracking Technologies

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Our website uses cookies for important functions, such as enhancing user experience, recognising registered users, and analysing site performance. These tools help us monitor and improve the functionality of our platform.

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Removing Your Personal Information

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If you prefer that we no longer store your data, please email us at info@exesandos.co.uk to request its removal. Data will be removed within 30 days from the day of request.

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Updates to This Policy

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We may update this privacy policy from time to time. Changes will be effective immediately upon posting on the site. If there are significant changes, we will notify you to ensure you're aware of how we collect, use, and protect your information. We recommend reviewing the Privacy Policy periodically.